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Who we are

Two questions matter before you send money: who flies you, and who is liable if something goes wrong.

Who flies

Tandem flights are flown by certified tandem pilots based in Karakol and Bishkek, the same people who have flown our passengers for several seasons. The pilot's name goes on your confirmation. Pilot programmes are led by a working cross-country guide, and the guide's flying record — years, regions, personal best — is stated in the quote, because for this audience it is the product.

Who contracts

The booking contract is with our Hong Kong company, which handles the international sale, the invoice and the payment. Ground operations in Kyrgyzstan are performed by our licensed local partner. Both are named on every confirmation and invoice, with the local licence number, before you pay. We think a foreign customer buying an activity with real physical risk is entitled to know that structure up front rather than find it on a receipt.

The limits we will not blur

We are not a paragliding school and cannot teach you to fly from zero. We do not run SIV. We are not a rescue service — that is your insurer and the state services, and no amount of ground support substitutes for a policy that names helicopter evacuation. And we cancel: for wind, for overdevelopment, for a driver who has not slept, and for a pilot whose stated experience does not match the day. A cancelled flight is refunded. An accident is not refundable in any currency.